Frequently Asked Questions (FAQ)

• Q1. What is ABS Mental Health?
  ABS Mental Health (Applied Behavioral Sciences, Division of Family Behavioral Sciences) is a comprehensive outpatient behavioral health center providing psychotherapy, counseling, and rehabilitation programs for individuals, couples, and families. We are leaders in human betterment and mental health programming across New York, Florida, and Michigan.
• Q2. Who can receive treatment at ABS?
  We provide services for adults, adolescents, children, couples, and families. ABS also offers specialized programs for men, women, parents, and corporate organizations.
• Q3. Do I need a referral to begin therapy?
  No referral is required. You can schedule your intake appointment directly through our online form or by contacting one of our offices.
• Q4. Is ABS licensed and accredited?
  Yes. ABS is fully state-licensed in New York and Florida. Our clinicians are state-licensed mental health professionals with extensive experience in psychotherapy, counseling, and behavioral health care.

Programs and Services

• Q5. What types of programs does ABS offer?
  ABS offers a wide range of specialized programs, including:
  • Anger Management & Stabilization
    
  • Men’s and Women’s Stress & Emotional Support Programs
    
  • Supportive Parenting Counseling
    
  • Gambling and Addiction Recovery
    
  • Emotional Eating & Healthful Life Counseling
    
  • Digital Electronic Addiction Recovery
    
  • Pet Loss Support
• Q6. Does ABS offer individual and group therapy?
  Yes. We offer both individual counseling sessions and group therapy. Your therapist will recommend the most effective approach after your intake assessment.
• Q7. What if I need help with more than one issue?
  Many clients participate in multiple programs simultaneously. ABS’ multidisciplinary team will tailor a personalized treatment plan based on your needs.
• Q8. Do you provide support for corporate or organizational clients?
  Yes. Through our Division of Organizational and Corporate Behavioral Sciences, ABS offers Employee Assistance Programs (EAP), crisis response, productivity consulting, and managerial training for businesses and organizations.

Appointments and Admissions

• Q9. How do I schedule an intake appointment?
  You can schedule your intake appointment online by clicking the “Schedule Intake Appointment” button on our website. You may also call your nearest ABS office to book directly.
• Q10. What happens during the intake appointment?
  During your intake, a licensed clinician will assess your needs, discuss your goals, and recommend the most appropriate program or therapist for your situation.
• Q11. How soon can I start therapy after my intake?
  In most cases, sessions can begin within a few days of your intake appointment, depending on therapist availability.
• Q12. What insurance plans do you accept?
  ABS accepts over 50 insurance plans. Please contact our administrative team to verify if your insurance is accepted.

Telemedicine & Online Counseling

• Q13. Can I attend sessions online?
  Yes. ABS offers secure telemedicine sessions accessible anywhere in New York State. All sessions are confidential and conducted through an encrypted platform.
• Q14. Are telemedicine sessions covered by insurance?
  Most insurance plans cover telehealth services. Please confirm with your insurance provider or contact our billing team for assistance.
• Q15. What if I live outside New York?
  ABS provides in-person services in New York and licensed telehealth services in both New York and Florida. We also operate branches in Michigan for select programs.

Locations and Accessibility

• Q16. Where are ABS offices located?
  ABS has multiple offices throughout New York, including Manhattan, Brooklyn, Bronx, Queens, Staten Island, and Nassau County, as well as locations in Detroit, Michigan.
  Visit our Contact page for full addresses and directions.
• Q17. Is parking or public transportation available?
  Yes. Most of our offices are easily accessible via public transportation, and select locations offer nearby parking options.

Confidentiality and Ethics

• Q18. Are my sessions confidential?
  Absolutely. ABS adheres to all HIPAA laws and professional confidentiality standards. Your privacy and trust are our highest priorities.
• Q19. Can ABS help during a mental health crisis?
  If you are in crisis, please call 911 or visit your nearest emergency room. ABS can assist with ongoing therapy and recovery after stabilization.

Other Questions

• Q20. How long are therapy sessions?
  Sessions typically last 45–60 minutes. Group therapy durations may vary depending on the program.
• Q21. How long will I need to stay in treatment?
  The length of treatment varies by individual goals and progress. Your therapist will work with you to establish a plan tailored to your needs.
• Q22. How can I support or sponsor a client?
  ABS welcomes donations and sponsorships that help clients access vital behavioral health services. Please visit our Donate / Sponsor a Client page for more details.